FIXED
Perth & Metro WA

Defects
Caught.
Fixed.
Closed.

Snag'd is WA's specialist warranty repair and defect rectification contractor — built to serve residential builders, builder groups, and property managers who need problems fixed properly, the first time.

6yr
Statutory defect liability under WA law — we know it inside out
48h
Defect triage turnaround — from notification to scope of works
100%
Registered builders supervising every job — not just a tradie coordinator
0
Conflict of interest — we repair defects, we don't build the homes
Licensed & Insured
12-Month Workmanship Guarantee
Mon–Fri 7am–5pm, Sat by Appt
Perth Metro & Surrounds
Full Digital Documentation
What we fix

Every defect type.
One point of contact.

From a hairline crack to a full water-damaged room — we scope, coordinate, repair and sign off. No chasing multiple trades.

01 / Cracking
Crack Repair

Movement cracks, settlement cracks, cornice-line separation. We identify the cause first — building movement, moisture, or shrinkage — and fix it with the right product so it doesn't return.

02 / Water
Water Damage

Roof leaks, plumbing failures, shower penetrations. We dry, test, re-sheet and finish — and coordinate with your plumber or roofer so the cause is resolved before the repair begins.

03 / Finishes
Plaster & Ceiling

Ceiling replacement, re-skim, popcorn removal, texture repair. Matched to your existing finish and handed back paint-ready — or fully painted to match, your call.

04 / Mouldings
Cornice & Features

Chipped, detached or non-standard cornice, ceiling roses and decorative mouldings. Repaired or recast to match — including older Perth homes with heritage profiles.

05 / General
General Defects

Tiling lippage, door & window faults, waterproofing failures, render cracking. Multi-trade defects scoped and coordinated through a single job number — not five separate contractors.

06 / Structural
Structural Repairs

Roof frame defects, wall tie failures, footing movement. We engage structural engineers where required and manage the full scope through to completion and certification.

07 / Portfolio
Portfolio Management

Dedicated warranty management for builder groups — white-label scheduling, homeowner comms, and monthly defect analytics reports. Your brand, our engine, transparent outcomes.

08 / Emergency
Emergency Response

Active water ingress, structural movement, unsafe ceilings. 4-hour on-site response for urgent defects that can't wait — with full make-safe and scope documentation same day.

How it works

Four steps.
No surprises.

The same process whether it's a single crack or a full warranty portfolio.

1

Notify

Lodge the defect via phone, email, or our quote form. We confirm receipt within 2 business hours and assign a coordinator.

2

Inspect & Scope

A registered builder attends within 48 hours, photographs the defect, identifies the cause, and provides a written scope of works and fixed-price quote.

3

Repair

We dispatch the right trade from our vetted panel, supervise the work on-site, and ensure materials are matched to your existing finishes.

4

Sign-off & Report

Completed job photos, homeowner sign-off, and a digital completion certificate — ready for your warranty file or Building and Energy records.

Who we serve

Built for
the industry.

Not homeowners looking for a handyman. We work with builders, developers and managers who need a reliable, documented, compliant repair partner.

01
Residential Builder Groups

Multi-brand groups needing a managed warranty service across all their labels — with consolidated reporting and white-label homeowner communications under your brand.

02
Independent Builders

Licensed builders carrying warranty obligations on completed homes who need a trusted repair contractor that documents everything properly for Building and Energy compliance.

03
Strata Managers

Body corporate and strata management companies dealing with defective workmanship on new strata developments — within the 6-year statutory liability period.

04
Property Developers

Developers with handover snag lists on new townhouse, apartment and land-lease projects who need defects cleared to schedule without impacting settlement timelines.

05
Insurance Repairers

Insurance companies and loss adjusters who need a qualified building contractor to assess, scope and repair defects under Home Indemnity Insurance claims in WA.

06
Property Managers

Residential and commercial property managers needing documented building repair and maintenance services for investment properties across Perth metro.

Why builders
choose Snag'd.

Every repair contractor says they're reliable. Here's what we actually do differently — and how it protects your reputation and your warranty liability.

Talk to us
We fix the cause, not the symptom Every job starts with understanding why the defect happened. A crack repaired without addressing movement will crack again — and it'll be your warranty call-back.
Registered builder on every job Not a labourer with a tradie number. A registered building practitioner inspects and signs off every job — giving you defensible documentation for any future complaint.
Your brand, our service For builder group clients, we communicate with homeowners under your letterhead and branding. They see a seamless warranty experience from their builder — you see a clean warranty file.
Fast payment to our trades We pay subcontractors within 7 days of job completion. That's why the best warranty repair tradespeople work with us first — and your jobs get prioritised.
WA warranty law is our specialty We know the Building Services (Complaint Resolution and Administration) Act 2011, the 6-year defect liability regime, and the 120-day maintenance period — so you don't have to.
What clients say

Straight from
the field.

★★★★★

"Explained why the crack kept coming back before touching anything — turned out it was the old cornice fixing, not the crack itself. Fixed both, provided a written scope we could keep on file."

Marlene R. — Applecross
★★★★★

"Ceiling came down in the laundry after a shower leak. Snag'd dried it properly, re-sheeted, matched the texture exactly. You honestly can't tell it happened. Sign-off document was ready the same day."

Dev K. — Bassendean
★★★★★

"As a warranty manager for a multi-brand builder group, finding a contractor who works to our process — not theirs — was a game changer. Defect closure rate improved significantly within the first quarter."

Sian F. — Fremantle
Get started

Tell us
what's snagged.

Fill in the form and we'll respond within one business day to confirm details. For straightforward defect assessments, the initial inspection is free.

Phone: [Add business phone]
Email: [Add business email]
Service area: Perth metro & surrounding suburbs, WA
Hours: Mon–Fri 7am–5pm, Sat by appointment